I thrive in complex environments with multiple stakeholders with different objectives. I am an analytical person, with skills to translate strategy into workable solutions in airport terminal operations. I communicate well with all levels of the organisation, from C-level executives to the workforce on the terminal floor.
Owner – Senior Consultant (2017 – Present)
As a senior consultant and owner of Marctica I offer advisory services to the aviation sector in the field of passenger operations, terminal logistics and airport development.
Process Owner Passengers (2016 – 2017)
Responsible for delivering end-to-end process of departing passengers that fulfills the user requirements of our passengers and airline customers.
Operational Manager Terminal Logistics (2010 – 2016)
Responsible for passenger flows through the terminal building, especially through security and border control. Strong focus on improving passenger satisfaction with these processes.
Advisor Airport Development (2005 – 2010)
Policy advisor to the Executive Board on e.g. company strategy, spatial and economic development of Schiphol, sustainable mobility, stakeholder management.
PhD Candidate (2004 – 2005)
PhD research on the decision making processes on the spatial and economic development of the Schiphol region.
Researcher (2004 – 2005)
Contracted research at the Savonlinna Institute for Regional Development & Research on economic impact of regional air services in Eastern Finland.
Urban & Regional Planning, Master of Arts (1998 – 2002)
Faculty of Geographical Sciences, Human Geography with specialization in Urban & Regional Planning .
Traffic Management, Bachelor of Build Environment (2004 – 2005)
Traffic Management. Engineering degree with strong focus on transportation policy and economics.
Nillantie 15, 99800 Ivalo, Finland – Tel. +358 45 787 157 45 – firstname.lastname@example.org – Business ID 2843259-3